Changelog

Install a Modrinth modpack onto your Minecraft server directly from the panel — mods, resource packs, and config overrides are fetched and applied automatically.

Support tickets now support priority levels, staff assignment, and internal notes that stay invisible to customers — so handoffs between staff are cleaner.

You can now see which staff member is online, idle, or offline right in the chat widget, along with our average response time. Chats can be closed by either side, and you can rate the support you received afterward.